As the size of CITIC Pacific Mining’s workforce began to grow, the HR team saw the need for automation to manage its growing organisation chart. Before 2009, CPM was updating its org chart manually in Visio.
In 2009, CPM explored several options, finally coming across Navigo. Their org charting solutions could lift the bar for data maintenance governance practices, help with HR data cleansing and eliminate many manual administrative processes. Navigo solutions also provided instant access to org charts across the entire organisation, including the creation of multiple custom charts.
After implementing Navigo org charts, the HR team could easily design workforce restructures and could share information in org charts swiftly across the organisation.
CITIC Pacific Mining (CPM) manages the fully integrated, pit-to-port magnetite mining, processing and export mega-project in the Pilbara. CPM is a wholly owned subsidiary of Hong Kong listed company CITIC Limited, which is headquartered in Perth.
Up to 2009 CPM manually maintained their org chart (primarily printing it out in Visio). CPM’s wish list to improve their system included:
The growth of the business called for a new org chart solution that would introduce automation and a better governance process for data maintenance.
As the project team began the selection process, CPM heard about Navigo from industry peers who liked their HR tech. This motivated the project team to further investigate the org chart provider.
CPM wanted a tool to revolutionise the way the organisation structure was communicated across the business, allowing multiple users to easily access the org chart. After many discussions and demonstrations with Navigo, CPM commenced implementation with Navigo in 2009.
Navigo provided onsite training and were quick to get everything set up and ready for roll out across the organisation. This rollout enabled a data cleansing process, as all departments could view and communicate updates that would accurately reflect the current structure. CPM could now be confident that the data was mirroring what was actually in place across the organisation.
“The team at Navigo were wonderful in creating a set of charts to get us started. Once the charts were live and training was completed, I was confidently able to style all charts and also create new views to meet the needs of the evolving business. The Navigo support team are very approachable, efficient and knowledgeable – definitely a great help as we learned how to navigate and make use of the new system’s full functionality.”
Colleen Farrell – HR Systems Analyst, CITIC Pacific Mining
“Modelling restructure scenarios in an org chart has enabled change management proposals to more accurately reflect projected outcomes. This has made the approvals process and the administration of changes far more efficient and reliable.”
Colleen Farrell – HR Systems Analyst, CITIC Pacific Mining
Navigo org charts have enabled staff to work autonomously, allowing them to create their own reports and manage their own data. This tool has become indispensable for forward planning.
Online org charts have improved CPM’s data management, staff autonomy and their ability to share information and changes across the organisation.
“Navigo have helped us to be proactive with providing different org charts to the business. The reporting tool (which downloads org chart data to excel) has enabled individuals across the business to be more independent and less reliant on HR for providing reports.”
Colleen Farrell – HR Systems Analyst, CITIC Pacific Mining
Colleen Farrell, HR Systems Analyst is happy with the result: “Our experience with Navigo org charts has consistently run smoothly for over 10 years now, it is so integrated into our day-to-day running of the business that it has become part of the furniture.”
To learn more about how an org charting solution can help your organisation, email Andrew Rees or call +61 3 9879 4060 today.