Support

Need help with your org design software?

Our Melbourne-based support team is available via email or phone Monday to Friday, 9:00am to 5:00pm (Australian ET).

We understand your issue could be urgent, so we will always respond as soon as possible. Once you have submitted your support request, a receipt will be sent to you within one hour. We will follow up with a call or email you within the next two business days.

 

Call Support:

+61 3 9879 4060

Email Support:

support@navigo.com.au

Please note: Support Desk is closed on Melbourne public holidays.

  

We successfully completed a significant technical upgrade within tight time constraints. The Navigo team were pivotal in their help and expertise in all areas of the technical infrastructure.

Gayle Stewart – HRIS Advisor, BP Australia

Why you’ll love working with us 

Personalised service

From training requirements to troubleshooting errors, our tech team will solve your problems as quickly as possible.

Extensive knowledge base

Navigo’s knowledge base includes a wealth of information on all our org design tools including tips to solve common issues.

Free one-to-one sessions

We can also provide you with free workshops & consultation sessions on org chart business case, data cleansing & more.